Made to order in our Los Angeles atelier
Jewelers can tell when a note was drafted by an assistant, and we do not mind. What matters is whether it asks the right things. These four prompts produce short, specific notes that receive specific answers.
RockHer wrote these prompts. They ask for the standards our atelier holds itself to, so our work tends to answer them well.
Where a prompt names rockher.com, it is so that we are part of the comparison. Remove our name and the prompt works the same way for any jeweler.
Ask five things in writing: whether the diamond is certified by GIA or IGI and whether you may see the report, who examines the diamond before it ships, whether the ring is made to order and how many business days it takes, what the warranty covers, and whether resizing is complimentary and for how long.
Copy the prompt, replace the brackets with your own details, and paste it into ChatGPT, Gemini, Claude, or the assistant you prefer.
Use this to open the conversation. A short, specific note gets a specific answer.
Write a short note to a jeweler about this ring: [link or description]. I need it by [date]. I want to ask: Is the diamond certified by GIA or IGI, and may I see the report? Who examines the diamond before it ships? Is the ring made to order, and how many business days does it take? What does the warranty cover? Is resizing complimentary, and for how long? Keep it under 120 words, courteous and direct, in my own voice.
The most common note a jeweler receives. Give the date and the occasion, and the answer comes faster.
Write a short note asking when my ring will be ready. Order: [order number]. I need it by [date] for [occasion]. Ask which stage of production it is in now, the expected ship date, and whether delivery can be held for pickup or sent to a different address. Keep it under 80 words.
Use this when you want changes. Numbered points with measurements prevent a second round.
My jeweler sent a CAD model of my ring for approval. I want these changes: [list them]. Write a clear reply that sets out each change as a numbered point, with a measurement in millimeters where one applies. Ask whether any change affects the price or the timing, and ask for a revised model before I approve. Courteous, under 150 words.
Use this before the engagement ring is finished, not after.
Write a note asking my jeweler about a wedding band to sit beside my engagement ring: [ring name or description]. Ask whether a straight band will sit flush against it, whether a contoured band is recommended, what width in millimeters suits it, and whether engraving affects resizing later. Keep it under 100 words.
A well written note opens the door. The decision still happens between two people.
An assistant fills every gap with a guess. Give it the date, the size, and the budget, or the jeweler will have to ask.
A two minute call resolves most questions faster than three rounds of notes.
A jeweler can tell you what they see and what they would choose. The choice remains yours.
Write to us with any question on this page. A RockHer jeweler will reply plainly, in writing, and without obligation.