Shipping & Payment

Shipping & Payment

Shipping & Payment


At RockHer, safeguarding your valuable items during shipping is our top priority. We provide comprehensive insurance coverage for your orders through our partnership with FedEx, adhering to FedEx's coverage standards and policies for your peace of mind.

Our standard shipping includes this insurance coverage at no extra cost, meeting FedEx's stringent standards. Rest assured, your items are in safe hands with RockHer, and in case of any issues, we assist in filing claims with FedEx on your behalf.

Experience worry-free shipping with RockHer, where top-notch products meet flexible and enhanced protection. Please note that shipping occurs once items are ready, ensuring a seamless and secure delivery process.

Additional Details:

- US Orders: Enjoy Fast FedEx® shipping on every order, shipped via FedEx Priority Overnight Shipping®. Signature upon delivery is required for your protection, regardless of FedEx waivers.

- International Shipping: We offer international shipping through FedEx Priority International Shipping. Customers are responsible for shipping fees at checkout and all import duties, fees, and taxes in their local country.

- Special Delivery Requests: If you prefer delivery to a FedEx® location or have specific requirements, contact RockHer Customer Service at +1 (800) 779-1726 or email Please note that we do not ship to P.O. Boxes.

- Returns and Damages: While we strive for secure shipping, RockHer Jewelry is not responsible for lost or damaged returned shipments. In case of damage upon delivery, refuse the shipment or call us immediately at +1 (800) 779-1726. Retain packing materials unless instructed otherwise by RockHer, US. Claims for damaged or missing items must be reported immediately or within 8 days of receiving your order.

- Tracking Information: Tracking information is typically provided 24-48 hours in advance of arrival via an automated Shopify email. For more details on your Shopify purchases, download the SHOP app. Shop with confidence at RockHer, where top-notch products meet flexible and enhanced protection.


We accept Visa, MasterCard and American Express.

Other Ways To Pay:

PayPal: When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to

Amazon Pay: You can pay with saved payment and shipping information from your Amazon account.

Shop Pay: Checkout faster! Save your shipping information to ensure a smooth checkout. Split your purchase into four equal installments at participating merchants or pay in full at checkout.

Google Pay: Choose Google Pay for a fast and simple way to checkout by paying with saved payment from your Google Account.

Pay by Bank Wire: This option is available at checkout, with wiring instructions sent immediately after checkout is completed, and offers a 2% additional discount on all orders.

Venmo: We also allow Venmo payments.

Apple Pay: Offered on all Apple Devices.


RockHer is proud to offer discounts to those Heroes who serve our country. Active duty, Police force, Fire Department, and retired military personnel. This applies only to active and retired members of the United States Armed Forces, which includes the U.S. Air Force, Army, Coast Guard, Marines, and Navy, Police Department, Fire Department, & Limited Law Based Government Employment; and members of the National Guard. To get this process started please, a photo ID is required. Once confirmed a coupon code will be sent directly to you. Exemptions may apply


Affirm: RockHer provide easy & affordable financing through Affirm so you can pay for your purchase over time. Make monthly payments over 3, 6, or 12 months with 0% APR Financing if you qualify. Just select Affirm at checkout!

Progressive Leasing: A lease-to-own program that offers flexible options for purchasing items at thousands of retail locations nationwide. Progressive Leasing offers a simple program where you pay gradually over time, with automatic deductions from your checking account. Once the item has been paid in full, you own the product.

Shop Pay: Monthly Installments Plans are also available using the SHOP PAY payment method.