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Repair & Refurbishment Service

Repair & Refurbishment Service

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Sale price $250.00
Regular price

Restore your RockHer jewelry to its original brilliance with our $250 Repair & Refurbishment Service. This service includes a complimentary FedEx 2-Day shipping label (both ways), full professional cleaning and polishing, prong tightening, and minor repairs such as bent bands or loose stones. After checkout, you'll receive an email with shipping instructions. Once we receive your piece, our team will carefully evaluate it. If we determine the issue is due to a manufacturing defect, we’ll refund the fee in full. If the damage is from daily wear or accidental handling, we’ll proceed with the repair under this flat-rate service. Please note: if your item is covered under an Extend Protection Plan, do not purchase this service—visit rockher.com/pages/extend-faq to file your claim instead. Most repairs are completed within 10–15 business days after we receive your item.

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40-day Return Policy
Ships within 8-12 business days -
State-of-the-art 3D printing + crafting
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Custom Crafted Love Stories

Custom isn’t just a process—it’s a promise.
Your ring should be as unique as your love story. Every RockHer piece is handcrafted in Los Angeles.

💖 One-of-a-kind – Built for your diamond and finger size, never pulled off a shelf.
💖 Natural sparkle – Only all-natural, ideal-cut melee for brilliance that lasts. See why it matters ›
💖 Made in Los Angeles – Crafted start-to-finish by master jewelers. Learn how we make your ring ›
💖 Heirloom quality – 3D-printed, solid-cast designs built to last a lifetime. 🎥 Watch how we craft your ring ›
💖 True value – Pricing reflects real craftsmanship and U.S. labor.
💎 Unlimited custom options – Every RockHer ring can be paired with any size, any shape diamond—even if you don’t see it pictured.
💎 20+ shapes to choose from – Round, Oval, Emerald, Cushion, Radiant, Pear, Old European, Princess, Shield, Heart, and even Antique Cushion (a favorite lately, thanks to Taylor Swift).
💎 Your diamond, your way – From a bold 7ct emerald to a delicate 1ct oval, every ring is custom fit.
*The specs on the right are approximate (based on a size 6.5 with a 1.25ct center) and will be adjusted to your exact order.*

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Setting Information

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    Side Stone Information

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    RockHer Benefits

    • Lifetime warranty
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    The Whole Package

    Included with every item:

    • Custom gift box
    • Diamond grading report
    • FedEx priority shipping
    • 40-day return policy USA only
    • Lifetime warranty
    • RockHer certified appraisal

    Loved by Our Customers

    Real stories from real buyers—see why people adore RockHer jewelry!

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    Our Promise

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    Natural Melee

    We use only natural, high-quality melee (small diamond) in our settings—perfectly matched for brilliance.

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    Custom Made to Order

    Every RockHer ring is crafted just for you in Los Angeles. Made to order, never mass-produced.

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    Priority Shipping

    Once your order is ready we use FedEx Priority Signature Required Shipping, ensuring peace of mind.

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    GIA Gemologists

    Every diamond and ring is microscopically inspected by GIA-graduate gemologists for precision and brilliance.