Long-lasting protection on the products you love

Get reliable coverage and protect your favorite purchases with Extend.

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Protection plan coverage & benefits

Jewelers Mutual Protection

Protect your purchase case of failure after your manufacturer's warranty expires. You may also be covered in case of accidental damage such as breaks or spills.

Zero deductible

If your product stops working or fails, Extend will repair or replace it without a deductible.

24/7 support

File claims at your convenience 24/7 online. Most issues are resolved in minutes!

Limitations and exclusions apply. Read the terms and conditions.

What is Extend?

Extend provides affordable Jewelers Mutual protection for your product after the manufacturer's warranty expires with a modern and easy-to-understand process. You may also be covered for accidental damage not covered by the manufacturer's warranty from day one.

I am beyond happy with my experience with Extend. I can't believe how easy it was for me to get a replacement. Truly amazing!

Christopher

Frequently Asked Questions

When am I covered?

We've got you covered after the manufacturer's warranty expires through your chosen term. You may be covered from accidental damage starting on day one through your chosen term.

What if I need to return my product?

If you return your product, your retailer returns the amount you paid. Depending on how much time has passed since your purchase, Extend may issue a prorated refund, less any paid claims.

What information do I need to provide?

When you contact Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information.

General Questions

What is Extend Insurance?

Extend Insurance provides extended warranties and protection plans for consumer products, partnering with retailers to offer comprehensive coverage beyond the standard manufacturer's warranty.

How do I purchase an Extend protection plan?

You can purchase an Extend protection plan directly at the point of sale from participating retailers, either online or in-store.

Coverage and Plans

What types of products can I get coverage for?

Extend offers protection plans for a wide range of products, including electronics, appliances, furniture, jewelry, and more. The specific coverage depends on the retailer and the type of product.

What does the protection plan cover?

Coverage typically includes accidental damage, mechanical breakdowns, and other issues not covered by the manufacturer's warranty. Specific coverage details will be provided in your plan.

How long does the coverage last?

Coverage duration varies by plan and product but generally extends beyond the original manufacturer's warranty, often for several years.

Claims Process

How do I file a claim with Extend?

You can file a claim through Extend's online portal. Simply log in, provide details about the issue, and follow the instructions to complete your claim.

What happens after I file a claim?

After you file a claim, Extend will review the information and determine the best resolution. This may include repair, replacement, or reimbursement, depending on the nature of the issue and the terms of your plan.

How long does it take to process a claim?

Claim processing times can vary, but Extend aims to resolve claims quickly and efficiently, often within a few business days.

Customer Support

How can I contact Extend for support?

Extend offers customer support through their website, email, and phone. Visit the Extend website for the most up-to-date contact information.

What should I do if I have questions about my protection plan?

If you have any questions about your protection plan, you can contact Extend customer support for assistance.

Additional Information

Can I cancel my Extend protection plan?

Yes, you can usually cancel your Extend protection plan within a specified period for a full refund, provided you haven't filed any claims. Check the terms and conditions of your plan for specific details.

Is Extend affiliated with the retailers?

Extend partners with retailers to offer their protection plans, but they operate as an independent company providing the warranty services.

Limitations and exclusions apply. Read the terms and conditions.